Delete your StatsNext account

In the app

1. Open Account
2. Go to Privacy
3. Choose Delete account

On the web

We first confirm that the account is yours: we email a one-time code to the address on your account, and nothing is deleted without it.

Cannot receive the code? Email support@statsnext.com from the address on your account and ask us to delete it. We verify that the account is yours before deleting anything.

What is deleted and what is kept

You can delete your account in the app from Account > Data and sign-out > Delete account, or without the app at https://statsnext.com/delete-account. Deletion removes your account and the data saved with it: your email address, display name, watchlist, alerts, saved views, preferences, recently viewed research, notifications, push tokens, support requests, plan record, website subscription records and research unlocks. Your sign-in record with our authentication provider is also deleted. If that step cannot complete right away, it is retried automatically until it does. If you delete an account that uses Sign in with Apple in the app, the app first asks you to confirm with Apple, and StatsNext then asks Apple to revoke StatsNext’s access to your Apple sign-in; you can also stop using Sign in with Apple for StatsNext at any time in your Apple Account settings. Deleting the app does not delete your account.

StatsNext keeps a minimal record that a deletion was requested and completed: an internal identifier and dates, not your email address. This lets us verify the deletion was carried out. If you used StatsNext as a guest before signing in, that installation’s record, and any research unlocks it recorded under earlier versions of the app, are kept but no longer linked to you. Database backups maintained by our hosting provider may contain deleted information until they expire under the provider’s backup schedule, and security logs of sign-in activity kept by our authentication provider may be retained under its log retention.

If you used StatsNext as a guest, your data on the device can be cleared from Account > Data and sign-out > Clear data on this device. Deleting the app also removes it.

Subscriptions

Deleting your StatsNext account does not cancel an App Store or Google Play subscription. Cancel it in your App Store or Google Play account settings, or the store may continue to charge you.